Frequently Asked Questions

The Online Casino:

Are U.S. Players Allowed?

Yes. Manhattan Slots welcomes players from all over the world, including the United States. At this time, only players from Costa Rica, France, Israel, and the Netherlands Antilles are unable to play Manhattan Casino games. You do need to be of legal gambling age in your state, however. Note that per the terms and conditions, the casino does not allow university or college students who are under the age of 25 to play for real money.

What Promotions are Available?

Weekly and monthly promotions change regularly, but the welcome bonus is always available. New players receive rewards of up to $747 on their first two deposits.

What Games Does Manhattan Slots Offer?

There is a variety of games at Manhattan Slots Casino. In addition to a variety of progressive jackpot casino games, there are slots, specialty, table, and video poker games available.

Can I Play for Fun?

Manhattan Slots allows you to play for fun or play for real money.

Is There a VIP Program?

Yes. Each bet you make earns comp points that you can trade for cash. You get one point for each $1 bet, and 100 comp points gain you $1 in chips for Manhattan Slots casino games.

The Cashier:

What Deposit Forms are Accepted?

Manhattan Slots Online Casino accepts major credit cards, Click2Pay, ECO Card, Moneybookers/Skrill, and Neteller.

Are there Withdrawal Limits?

Withdrawals are made via bank transfers, courier checks, Click2Pay, ECO, Moneybookers, Neteller, or a wire payment. Withdrawals do have a per-week maximum of $2,500 for courier check or $5,001 for other withdrawal methods. There are also minimum withdrawal limits of $20 to $350 depending on the method you've chosen.

Technical Information:

What Measures are Taken to Ensure Games are Fair?

Technical Systems Testing, a third-party casino auditor inspects every game on Manhattan slots. The casino also uses a random number generator that is inspected for fairness.

How Secure is Manhattan Slots?

Manhattan Slots follows strict procedures to encrypt all information stored on the site and sent to and from the site. The online casino does not share player's information. As an added level of security, make sure you choose a secure password when creating an account. A password containing numbers, symbols, and both upper and lowercase letters is best.

What are the System Requirements?

To play games at Manhattan Slots Casino, you must have a computer with at least 64mb memory, a 56k modem or better, Windows 98 or higher, and a Pentium II 300 or better. In addition, you need at least AOL 5, Internet Explorer 5, or Netscape Navigator 6. Only Manhattan Slots flash games are compatible with Mac computers.

How Can I Get Help?

If you have additional questions, contact Manhattan Slots Casino toll free at 866-363-5321. You can also fax a message to 866-728-5443. Manhattan Slots also has a live chat button on their website that connects you to customer service. Support is available 24/7. If you prefer, there is an email form on the casino's "Contact Us" page that allows you to seek support via email. Allow 24 hours for an email response.